24/7 Support

We're Here to Help You Succeed

Get the support you need to maximize your lease management experience. Our team is ready to assist you every step of the way.

Comprehensive Support Services

From quick answers to complex implementations, we offer multiple support channels to meet your needs.

24/7 Support

Round-the-clock assistance for critical issues and urgent questions. Our support team is always available.

24/7 availability
Phone & email support
Priority response times

Knowledge Base

Comprehensive documentation, tutorials, and guides to help you master our platform.

1000+ articles
Video tutorials
User guides

Training & Onboarding

Personalized training sessions and onboarding to ensure your team gets the most from our platform.

Live training sessions
Custom onboarding
Advanced workshops

Multiple Support Channels

Choose the support channel that works best for your needs and urgency level.

Phone Support

+1 (800) 123-4567

24/7
Availability
Immediate assistance for urgent issues
Direct access to technical experts
Priority support for enterprise clients

Email Support

support@contracthive.com

2-4 hrs
Response Time
Detailed responses to complex questions
Written documentation and instructions
Follow-up and tracking

Live Chat

Available in-app

Instant
Response Time
Quick answers to common questions
Guided troubleshooting
Escalation to specialists when needed

Support Hours

Phone Support24/7
Email Support2-4 hours
Live Chat9 AM - 6 PM EST
Knowledge Base24/7

Response Times

Critical Issues
15 min
High Priority
2 hours
Standard
24 hours

Support Levels

BasicEmail + Chat
ProfessionalPhone + Priority
Enterprise24/7 + Dedicated

Self-Service Resources

Find answers quickly with our comprehensive knowledge base and community resources.

Getting Started

Quick guides to help you set up and start using our platform effectively.

Account Setup5 articles
Basic Navigation8 articles
First Steps3 articles

Advanced Features

Deep dive into advanced functionality and power user features.

Custom Workflows12 articles
API Integration8 articles
Advanced Analytics6 articles

Troubleshooting

Solutions to common issues and error messages.

Common Issues15 articles
Error Codes8 articles
Performance5 articles

Can't Find What You're Looking For?

Search our knowledge base or contact our support team.

Need Immediate Assistance?

Our support team is ready to help you resolve any issues and get the most out of our platform.

24/7 availability
Expert support team
Quick response times